STEER Launches New POS Solution to Revolutionize Small Business Transactions and Customer Experience
Toronto, May 10, 2023 – Canadian ESG and technology group, Steer Technologies Inc., has unveiled its new POS solution, Gr8Tables, aimed at revolutionizing small business transactions and customer experience. Gr8Tables is an interactive mobile POS solution that will serve as another pillar service module within the STEER on-demand service system, bringing new competitive advantages to the restaurant industry.
According to Suman Pushparajah, CEO of Steer Technologies Inc., this product is specifically designed for small and medium-sized businesses to meet their unique needs. With the rapid advancement of technology and increasing demand from consumers for convenient and secure payment methods, traditional cash register systems have failed to meet the needs of both consumers and restaurant businesses. Gr8Tables fills this gap in the market by providing consumers with a convenient and high-quality dining experience while offering restaurant businesses a comprehensive solution to adapt to rapidly changing and contactless environments.
Sana Srithas, Head of STEER on-demand – External, mentioned that the STEER on-demand service aims to provide customers with fast, reliable, and affordable options. Whether customers need transportation or want to order food and groceries for delivery, they can rely on STEER’s on-demand services to quickly and conveniently access the services they need. STEER’s on-demand services, in collaboration with 12,000 businesses and 30,000 registered drivers, provide delivery, ride-hailing, and courier services to over 450,000 customers in multiple regions of Canada, The addition of Gr8Tables enhances the scope of STEER’s on-demand services, providing businesses and users with a higher quality and more comprehensive service. Sana also announced that Gr8Tables will offer the Gr8Tables POS solution for free to the first 500 participating companies.
Seb Su, Head of STEER on-demand – Internal, detailed the design concept and features of Gr8Tables. The intelligent features of Gr8Tables reduce the number of service staff required while covering a larger dining area. Servers are freed from cash register duties and can focus more on providing upselling services and product recommendations, thus increasing customer satisfaction and average sales per transaction. With integrated personalized recommendations and promotional features, Gr8Tables helps businesses increase their average order value, especially in high-margin beverage sales, resulting in a 15% boost in revenue for restaurants utilizing Gr8Tables. Furthermore, as a mobile solution, Gr8Tables eliminates the need for extensive hardware, reducing investment and operational costs for businesses.
The digital management system of Gr8Tables also helps businesses reduce current monthly hardware fees and printing costs. Its powerful data analysis and reporting features enable business operators to gain a deeper understanding of consumer behavior and trends by capturing and analyzing customer data. With integrated customer management tools, businesses can better engage with their customers and offer personalized promotions to entice them to return. Additionally, Gr8Tables provides an integrated and user-friendly messaging function that allows businesses to communicate directly with customers, enhancing customer loyalty and repeat visits through relevant and personalized offers. Gr8Tables also offers inventory management tools to help businesses track inventory levels and changes in real-time.
With the launch of Gr8Tables, Steer Technologies Inc. once again sets the benchmark for innovation in the small business market, marking further expansion of their on-demand services within the small business market. In the future, the two main sectors of STEER, the subscription service and on-demand services, will continue to help more businesses achieve growth and success by providing efficient and intelligent POS solutions, transforming their transaction processes, and enhancing customer experiences.
Contact:
Suku Wong – suku.w@steeresg.com
this to be highlighted as this is a high selling point – perhaps to be earlier in the Press Release
@Sana Srithas just confirming this relates to Steer staffing correct? “detailed training to smoothly transition system” and “round the clock technical support”
